Last Update: 29 March 2025
Introduction

This Privacy Policy is designed to inform you about how your personal information is collected, used, stored, and protected by the AstroAid Foundation (“we”, “our”, or “us”) through our website at https://astroaid.org. We are committed to safeguarding your privacy and ensuring transparency in our data practices.

Our Principles

We are guided by the following data privacy principles:

  • We collect personal data fairly, transparently, and only for legitimate purposes.
  • We only retain personal data for as long as necessary.
  • We ensure the accuracy and relevance of data collected.
  • We protect data with administrative and technical safeguards.
  • We do not sell your personal information.
  • We give you clear options to manage your data preferences and rights.
Data Collection

We may collect the following types of personal data:

  • Names and email addresses provided when signing up for newsletters or filling online forms.
  • Contact details, including phone numbers and addresses.
  • Usage data such as IP addresses, browser type, pages visited, and interactions with our site.
  • Information provided when making donations, including payment details processed through secure third-party payment gateways.

Our website may use cookies and similar tracking technologies, including those provided by third-party analytics services, to improve user experience and website functionality.

Use of Data

Collected data is used to:

  • Improve and personalize our services and user experience.
  • Communicate with users through newsletters, updates, or responding to inquiries.
  • Process donations securely and efficiently.
  • Analyze website usage to enhance our online presence and service delivery.

We may share limited user data with third-party analytics providers for website performance analysis, ensuring that any shared data remains anonymized where possible.

Legal Compliance

We process personal data in compliance with relevant data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our legal basis for processing includes user consent, fulfillment of contractual obligations, and legitimate interests related to providing our services.

We are committed to ensuring your privacy is respected and protected, in full compliance with relevant data protection laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable global regulations.

What is the CCPA and Why Is It Important? (In 2020)

The California Consumer Privacy Act (CCPA) is a data privacy law that gives California residents rights over their personal data, like knowing what’s collected, requesting access or deletion, and opting out of data sharing. Since AstroAid is based in the U.S., we include CCPA in our Privacy Policy to respect the rights of California-based supporters, donors, and visitors, and to stay compliant with U.S. data protection laws.

Data Security and Storage

We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Data is securely stored and retained only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

This policy applies to
  • Visitors to our website.
  • Donors and newsletter subscribers.
  • Event participants and volunteers.
  • Individuals who contact us via forms or email.
  • Anyone whose data is processed through third-party tools we use (e.g., analytics, event platforms, donation platforms).
User Rights

Users have the right to access, correct, delete, or restrict the processing of their personal data. To exercise these rights, please contact us using the information provided below.

International Data Transfers

As an international organisation based in the United States, your data may be transferred and stored outside your country of residence. We ensure adequate safeguards, including Standard Contractual Clauses (SCCs) or equivalent protections for international data transfers, are in place. (Standard Contractual Clauses (SCCs) are legal agreements approved by the European Commission that ensure personal data transferred from the EU to countries outside the EU (like the U.S.) is protected.)

Contact Information

For privacy inquiries, please contact:

AstroAid Foundation
Email: info@astroaid.org

Children and Age Policy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or store personal data from children without verified parental consent. If we become aware of such data being collected, it will be deleted promptly.